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Noticeboard

Appointment changes

We are currently making changes to our appointment system.

This means in April 2019 we will only be offering on the day appointments.

We appreciate your patience and understanding while we make these changes, and we will update you when the changes have been completed. 

Extended access appoinments

Extended Access

 

GP and Nurse appointments are now available in your area during the evening and at the weekend.  To book an appointment, contact your Practice.  For more information, visit bit.ly/ExtendedAccess

Adult with cystitis symptoms?

If yes, please complete this questionnaire  and hand it in with a urine sample (in a labelled, small and closed container) at reception. Please do NOT hand the sample to reception staff but place in the designated receptacle.

Friends and Family Test 

February 2019 results

Missed Appointments

A total of 115 appointments were wasted in March 2019, totalling 24 hours:
- 53 GP appointments (equivalent to 9 hours)
- 62 nurse and midwife appointments (equivalent to 24 hours)
If you are unable to attend an appointment please contact the surgery to cancel it - this time wasted could have been offered to other patients.

 

 

Confidentiality

red_locked_fileThe practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.


Freedom of Information

The ICO has published a new Model Publication Scheme that all public authorities are required to adopt.

Model Publication Scheme - further information

 
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