This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Smoking Status

Over the coming weeks an organisation called Provide will be contacting a number of our patients to confirm their current smoking status, and to provide stop smoking support as appropriate.  Please be assured that this work is being undertaken on behalf of the surgery

Flu Vaccine

Please book in for your flu jabs if you are eligible.

Winter Infections

 As the weather declines we are seeing an increased number of patients with upper respiratory infections.  Almost all of these are VIRAL in nature and not BACTERIAL, and therefore ANTIBIOTICS WILL NOT HELP.

Before making an appointment to see a doctor, please try cold and flu remedies from your pharmacy, drink plenty of fluids and keep warm.  It can sometimes take a week to 10 days for symptoms to improve.  Your local pharmacist will be happy to advise and, of course do contact the surgery if symptoms worsen or you remain concerned.

If you are a patient on one of our ‘at risk’ registers, or are over the age of 65, and have not already done so, please make an appointment for your flu vaccination.

Friends and Family Test 

April 2017 results

Missed Appointments

A total of 170 appointments were wasted in April 2017, totaling 39 hours:
- 85 GP appointments (equivalent to 15 hours)
- 85 nurse appointments (equivalent to 24 hours)
If you are unable to attend an appointment please contact the surgery to cancel it - this time wasted could have been offered to other patients.

 

 

charter.jpgPatients' rights and responsibilities

  • Our staff have strict rules of confidentiality and no personal details will be divulged without written consent.
  • Computer-held information is subject to the Data Protection Act. Medical information that cannot be traced to individual patients may, however, be passed on to third parties for research or statistical purposes. A patient may ask to see their medical record under certain conditions – please contact the Practice Manager for details.
  • We have a Practice Complaints Procedure to deal with comments, suggestions and complaints about the services we offer. Our practice manager can give you further information. Our aim is to give you the highest possible standard of service and we try to deal swiftly with any problems that might occur.
  • Patients have a responsibility to attend appointments or cancel in good time. We have a policy of removing from the list patients who persistently fail to attend.
  • We also have a policy of zero tolerance towards verbal or physical violence towards our staff or other patients. Patients who ignore this will be removed from the list and may face police action.
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website