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Noticeboard

IMPORTANT:  If you are asked to attend the surgery for a face to face appointment, please arrive wearing a mask or face covering (i.e. a scarf).  This is only optional for children under the age of 5.  We need to retain our surgical face masks for clinical staff as much as possible, so are grateful for our patients for abiding by this request.

My Care Record:  Privacy Notice – Coronavirus (Covid-19) Response Addendum.  This notice describes how we may use your information to protect you and others during the coronavirus (Covid-19) pandemic, and it supplements our main Privacy Notice (Fair Processing Notice).  More information available here.

CORONAVIRUS: DO NOT WALK INTO THE SURGERY UNLESS YOU HAVE BEEN ASKED TO DO SO BY A MEMBER OF STAFF. THIS IS TO PROTECT OUR STAFF AND OTHERS

On line booking:  Please note that we have suspended all on-line appointment booking for the time being.  This is because on-line booking does not allow for triage/screening of appointments, so this has been necessary to safeguard both our patients and our staff.  Please accept our apologies for any difficulty this creates.

Repeat Prescriptions:  From 1st April 2020 you will no longer be able to order your repeat prescriptions from your local pharmacy or via another third party.  Requests for repeat medication should be made direct to the surgery via any of the following options:

Please do speak to a member of the reception team if you have any queries regarding this change.

Coronavirus Information for the Public

For the latest information and advice please follow this link :

https://www.nhs.uk/conditions/coronavirus-covid-19/

This website also contains up-to-date advice for people returning from a specified list of countries, which can be found here: https://www.gov.uk/government/publications/covid-19-specified-countries-and-areas 

Practice announcement:  Dr Spence will be retiring from the practice on Friday 13th March, having worked at Beauchamp House for 25 years. 

We are also sorry to inform you that Dr Kumaran will be leaving the practice at the end of February 2020 due to a change in his personal circumstances. 

We will update further on the arrangements being made to cover these posts as more information becomes available.

Extended access appoinments

Extended Access

 

GP and Nurse appointments are now available in your area during the evening and at the weekend.  To book an appointment, contact your Practice.  For more information, visit bit.ly/ExtendedAccess

Adult with cystitis symptoms?

If yes, please complete this questionnaire  and hand it in with a urine sample (in a labelled, small and closed container) at reception. Please do NOT hand the sample to reception staff but place in the designated receptacle.

Missed Appointments

Patients did not attend for a total of 107 appointments in February 2020, which is equivalent to 26 hours of wasted time:
- 36 GP appointments (equivalent to 9 hours)
- 72 nurse appointments (equivalent to 16 hours)
If you are unable to attend an appointment please contact the surgery to cancel it, so that it can be offered to another patient.

Patient Advice

Your Data Matters to the NHS

Information about your health and care helps us to improve your individual care, speed up diagnosis, plan your local services and research new treatments. The NHS is committed to keeping patient information safe and always being clear about how it is used.

How your data is used

Information about your individual care such as treatment and diagnoses is collected about you whenever you use health and care services. It is also used to help us and other organisations for research and planning such as research into new treatments, deciding where to put GP clinics and planning for the number of doctors and nurses in your local hospital.  It is only used in this way when there is a clear legal basis to use the information to help improve health and care for you, your family and future generations.

Wherever possible we try to use data that does not identify you, but sometimes it is necessary to use your confidential patient information.

You have a choice

You do not need to do anything if you are happy about how your information is used. If you do not want your confidential patient information to be used for research and planning, you can choose to opt out securely online or through a telephone service. You can change your mind about your choice at any time.

Will choosing this opt-out affect your care and treatment?

No, choosing to opt out will not affect how information is used to support your care and treatment. You will still be invited for screening services, such as screenings for bowel cancer.

What do you need to do?

If you are happy for your confidential patient information to be used for research and planning, you do not need to do anything.

To find out more about the benefits of data sharing, how data is protected, or to make/change your opt-out choice visit www.nhs.uk/your-nhs-data-matters

Download a copy of the patient leaflet



 
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