Aiming to provide effective and compassionate healthcare: A practice with Christian ethos.

PARTNERS

 Dr I K Adiukwu, Dr H J Ebdon,

Dr K Singh, Dr P Y A Chun, Dr S Rustgi,

& Ms Katie Francis (Managing Partner)

Website updated:  6 January 2021

COVID VACCINATIONS:  Chelmsford City Health PCN (primary care network), of which Beauchamp House Surgery is a member, will shortly commence Covid Vaccination Clinics.  

The vaccine delivery date is yet to be confirmed.

We will be contacting patients after reviewing their records to ensure those most at risk are invited first.  Our first delivery will allow for vaccination of just under 300 patients registered at Beauchamp House.  PLEASE DO NOT CONTACT US to make a booking if you do not receive an invite.  Further invitations will be sent out once we are provided with future confirmed delivery dates from the national supply.

We will be inviting patients to book via text message using AccuBook.  This will allow you to book online.  Patients without mobile telephone numbers will be contacted by either email or their home telephone number.  

Our designated site for delivery of the vaccination is Whitley House Surgery, Crompton Building, Writtle Road, Chelmsford CM1 3RW - DO NOT CONTACT WHITLEY HOUSE SURGERY DIRECTLY.

Parking will be available, and volunteers will be guiding patients to parking spaces and then on to the surgery.  Vaccinating staff will be provided by all surgeries from the Chelmsford City Health PCN.

If you receive an invitation but are not able to attend the first sessions please let us know as soon as possible so that we can contact the next person on the list.  You then be invited for the next vaccination sessions.  If possible, please let us know via email at beauchamphouseadmin@nhs.net 

If you have received an invite via text message but are having difficulty booking your appointment, please then contact Beauchamp House reception for assistance with your booking.  PLEASE DO NOT TELEPHONE US TO BOOK AN APPOINTMENT IF YOU HAVE NOT RECEIVED AN INVITE.  We really appreciate your support in assisting us to provide the vaccination programme.

Care Home and Housebound patients:  Care home residents and staff, and housebound patients will be contacted separately.

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We will update this site when we have further information regarding the Covid-19 vaccination programme, however in the meantime our patients can really help the NHS to deliver the vaccination programme effectively to those who need it most.  Taking these simple steps will help us to help you:

• The NHS will contact you when it's the right time to come forward, so please do not contact us to seek a vaccine before then.
• Please act on your invitation when it arrives, and make sure you attend your appointments when you arrange them.
• In the meantime, please continue to abide by all the social distancing and hand hygiene guidance, which will still save lives.

The latest information on the Covid-19 vaccination programme is available at www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/coronavirus-vaccine and we advise checking there first if you have questions about the safety or effectiveness of Covid vaccines, or your priority to receive vaccination.

Accessing GP Services

Since March 2020 the way patients access GP practices has changed significantly.  We are working harder than ever to treat as many patients as possible whilst keeping everyone safe.  All patients who need to contact a GP will be given a GP telephone appointment initially.  You may be asked to send in photos if your concern relates to a rash/lump/bump.  Your GP will view the photo as part of your appointment.  You may also be offered a video call.  A large number of patients can be treated this way without needing to come in to the GP surgery at all.  If your GP feels that they need to see you, they will book you a face to face appointment.

CORONAVIRUS UPDATE

Please check www.gov.uk for the latest coronavirus guidelines as these change frequently.

Do not leave home if you or someone you live with has any of the following:

• High temperature
• New continuous cough
• Loss or a change to your sense of smell or taste
• Have returned from a country on the list on GOV.UK

YOU MUST STAY AT HOME AND ISOLATE

Use the NHS 111 online coronavirus service https://111.nhs.uk/covid-19 

Request for contact details

•      IT IS VITAL WE ARE ABLE TO CONTACT OUR PATIENTS IN A TIMELY AND EFFICIENT MANNER. We continue to fully respect our patients confidentiality but if you are willing to be contacted via SMS text message or EMAIL please inform any of our staff when you speak to us.

Other Surgery Services:

•       Our home visit policy remains unchanged. Patients will only be visited in their home if they are known to be housebound. Patients requesting a home visit will be contacted by a GP via telephone before a visit is confirmed.
•        Our prescribing policies remain unchanged. Telephone requests for medication are not accepted. We encourage you to download the NHS app, use SystmOne online if you have password access, or make a request in writing. We WILL NOT issue more than a two month supply of any medications under any circumstances.  Stockpiling of medication is unacceptable.  Medication will not be issued when there is not a clinical indication e.g. inhalers. GPs and our prescribing clerks are working to ensure that repeat medications are up dated without delay but please bear with us at this time of high demand.

We thank our patients for their understanding during this period of uncertainty, and our staff for their continued dedication and hard work in caring for our patients.

The Partners

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Beauchamp House Surgery is now using DoctorLink.

We have been looking at how we can improve access to Practice services; DoctorLink is our on-line service where you can:

• access advice
• request appointments online

Sign-up is simple and you can create an account here:  https://app.doctorlink.com/beauchamphousesurgery/register 

For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink.The symptom assessment will ask you a number of questions to help identify your problem.The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self-care.If your outcome suggests that an appointment is required at your GP practice, you simply click on the 'request an appointment' button.Once the request has been submitted, you will then be contacted by the Reception Team to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom assessment).The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.

Statement of Purpose

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