Noticeboard

SURGERY CLOSED FOR TRAINING - THURSDAY 28th October 2021 - Please note that the surgery will be closed for staff training from 12.30 pm on Thursday 28th October.  If you require GP support while we are closed, please call NHS 111 who will make an appointment with the out-of-hours provider where necessary.  The surgery will re-open as normal at 8 am on Friday 29th October 2021.

NEW TELEPHONE SYSTEM:  We are pleased to inform you that the practice will be implementing a new telephone system on Thursday 2nd September.  Our new system will introduce significant benefits for our patients:  no more engaged tones, knowing where you are in the telephone queue, along with the ability to request a 'queue busting' call back.  Whilst we are confident that the implementation will be a fairly smooth process, please bear with the team while we get used to working with it.  Thank you for your support with this.

FACE COVERINGS:  In order to protect our patients and staff, we respectfully ask that you continue to wear your face coverings if you attend the surgery for any reason.  We thank you for your support in this matter.

My Care Record:  Privacy Notice – Coronavirus (Covid-19) Response Addendum.  This notice describes how we may use your information to protect you and others during the coronavirus (Covid-19) pandemic, and it supplements our main Privacy Notice (Fair Processing Notice).  More information available here.

Blood test appointments: 

These can now be booked online by clicking on the link - www.mse.nhs.uk/blood-tests

On line booking:  Please note that we have suspended all on-line appointment booking for the time being.  This is because on-line booking does not allow for triage/screening of appointments, so this has been necessary to safeguard both our patients and our staff.  Please accept our apologies for any difficulty this creates.

Repeat Prescriptions:  From 1st April 2020 you will no longer be able to order your repeat prescriptions from your local pharmacy or via another third party.  Requests for repeat medication should be made direct to the surgery via any of the following options:

Please do speak to a member of the reception team if you have any queries regarding this change.

Coronavirus Information for the Public

For the latest information and advice please follow this link :

https://www.nhs.uk/conditions/coronavirus-covid-19/

This website also contains up-to-date advice for people returning from a specified list of countries, which can be found here: https://www.gov.uk/government/publications/covid-19-specified-countries-and-areas 

Extended access appoinments

Extended Access

 

GP and Nurse appointments are now available in your area during the evening and at the weekend.  To book an appointment, contact your Practice.  For more information, visit bit.ly/ExtendedAccess

Adult with cystitis symptoms?

If yes, please complete this questionnaire and hand it in with a urine sample (in a labelled, small and closed container) at reception. Please do NOT hand the sample to reception staff but place in the designated receptacle.

Beauchamp House Surgery

Surgery view

 

Aiming to provide effective and compassionate healthcare: A practice with Christian ethos.

 

PARTNERS

 

 Dr I K Adiukwu, Dr K Singh, Dr S Rustgi, Dr R Goyal, Dr A Asghar

& Ms Katie Francis (Managing Partner)

Website updated: 25th October 2021

Covid Booster vaccinations

Beauchamp House Surgery is not providing booster vaccinations.  The Beacon Health Group are providing this service on our behalf at Danbury Medical Centre.  

If you are eligible to receive a booster vaccination you will be contacted by Beacon Health Group, and you might also receive a letter and/or a text from the NHS inviting you to book your vaccination at another venue.  The Danbury team will also be providing the booster vaccinations for our housebound patients.

Please do not call the surgery to enquire about your booster vaccination - you will be contacted by the provider of this service.  If you wish to check your eligibility for a booster, or to choose a different venue to attend for your booster you can check with the National Booking System at the link below.

Link to the national booking system

Immunocompromised patients who required a third vaccine should contact the CCG Central Referral Team on the number below to book:

Contact number: 0300 123 0771

Open Mon – Fri, 8am – 6pm

If you have difficulty using the telephone, e.g. hard of hearing, please make contact using email central.referral@nhs.net

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GPDPR Opt-Out

From 1st July 2021, the NHS will change how it shares your GP medical record.  The General Practice Data for Planning and Research data extract by NHS Digital from GP practices across England will help the NHS to improve health and care services for everyone, by collecting patient data and holding it in a central national database.  This is an upgrade to an existing similar process called GPES - General Practice Extract Service.  This new data collection will be more efficient, effective, and much more frequent.

For example, patient data held in this new national database can help the NHS to:

  • monitor the long-term safety and effectiveness of care,
  • plan how to deliver better health and care services,
  • prevent the spread of infectious diseases,
  • identify new treatments and medicines through health research.

If you would NOT like your GP data shared with NHS Digital using GPDPR, you need to register an opt-out with your GP practice, before 23rd June 2021.  

Visit https://www.digitalhealthcoachuk.net/gpdpr for more information to help you decide, and download an Opt-Out form.  If you would prefer to email the surgery to request to opt-out, please email beauchamphouseadmin@nhs.net 

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Accessing GP Services

Since March 2020 the way patients access GP practices has changed significantly.  We are working harder than ever to treat as many patients as possible whilst keeping everyone safe.  All patients who need to contact a GP will be given a GP telephone appointment initially.  You may be asked to send in photos if your concern relates to a rash/lump/bump.  Your GP will view the photo as part of your appointment.  You may also be offered a video call.  A large number of patients can be treated this way without needing to come in to the GP surgery at all.  If your GP feels that they need to see you, they will book you a face to face appointment.

CORONAVIRUS UPDATE

Please check www.gov.uk for the latest coronavirus guidelines as these change frequently.

Do not leave home if you or someone you live with has any of the following:

  • High temperature
  • New continuous cough
  • Loss or a change to your sense of smell or taste
  • Have returned from a country on the list on GOV.UK

YOU MUST STAY AT HOME AND ISOLATE

Use the NHS 111 online coronavirus service https://111.nhs.uk/covid-19 

Request for contact details

  •      IT IS VITAL WE ARE ABLE TO CONTACT OUR PATIENTS IN A TIMELY AND EFFICIENT MANNERWe continue to fully respect our patients confidentiality but if you are willing to be contacted via SMS text message or EMAIL please inform any of our staff when you speak to us.

Other Surgery Services:

  •       Our home visit policy remains unchanged. Patients will only be visited in their home if they are known to be housebound. Patients requesting a home visit will be contacted by a GP via telephone before a visit is confirmed.
  •        Our prescribing policies remain unchanged. Telephone requests for medication are not accepted. We encourage you to download the NHS app, use SystmOne online if you have password access, or make a request in writing. We WILL NOT issue more than a two month supply of any medications under any circumstances.  Stockpiling of medication is unacceptable.  Medication will not be issued when there is not a clinical indication e.g. inhalers. GPs and our prescribing clerks are working to ensure that repeat medications are up dated without delay but please bear with us at this time of high demand.

We thank our patients for their understanding during this period of uncertainty, and our staff for their continued dedication and hard work in caring for our patients.

The Partners

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Beauchamp House Surgery is now using DoctorLink.

We have been looking at how we can improve access to Practice services; DoctorLink is our on-line service where you can:

  • access advice
  • request appointments online

Sign-up is simple and you can create an account here:  https://app.doctorlink.com/beauchamphousesurgery/register 

For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink.The symptom assessment will ask you a number of questions to help identify your problem.The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self-care.If your outcome suggests that an appointment is required at your GP practice, you simply click on the 'request an appointment' button.Once the request has been submitted, you will then be contacted by the Reception Team to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom assessment).The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.

 

Statement of Purpose



(Site updated 25/10/2021)
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